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Who Should be Managing Your Social Media?

Who Should be Managing Your Social Media?

Integration into social media and even developing a new social media experience of your own are both very valid ways to ensuring a successful business in the 21st century. In a world littered with Internet phenomenon constantly taking the globe by storm, it feels like social media is the one direction that businesses (especially smaller ones) cannot afford to miss. But what does it mean to truly integrate into social media? What does such a thing entail for your company? These are questions that can easily be answered by showing examples of how a business would successfully manage social media.

  1. Successful social media management is all about maintaining a constant vigil.

A prudent business would manage its social media experience all day every day – or at the very least, as much as it can spare. After all, social media is the equivalent of global exposure, which means you will have people from all time zones joining in. While that might seem a bit overwhelming to some, any business that is considering integration to social media needs to understand exactly what such a venture entails. Spending every waking moment watching and managing it is one such trial.

  1. Having employees trading shifts and being available 24/7 is only the beginning.

Social media management is not just about being active. It is about doing one’s homework, and researching on all the active trends that are currently happening on not just your own community – but the community of other social media experiences. The potential of social media is indeed limitless, but this must be matched by an incredible amount of effort and passion if you have any hope of turning your business into a social media phenomenon.

  1. Consistency is the key.

Some businesses that integrate into a social media platform might start strong at first, but find that they are unable to keep up the same pace they did when they first started. This is the main reason why some businesses fail when it comes to social media integration. Your followers need to understand that your business cares which is why the quality of work must be consistent all throughout.

At this point you’re probably wondering if such a venture is even worth it. Consider the fact that this type of integration has the potential to have the entire digital community focus all its attention on you. With such potential waiting to be tapped, it is no surprise that the effort needed to manage social media is nothing short of Herculean.

Social Media – It’s not just online

Social Media – It’s not just online

Oftentimes, when a businesses integrate with the social media, they become obsessed with it in a purely digital fashion. This means that while they are indeed taking advantage of the digital aspect of social media, they often forget that this stretches outside the boundaries of digital communities and into the real world. This is a shame as social media isn’t just an online venture; its true potential can only be tapped if your business looks at both sides of the coin so to speak. After all, social media software such as Instagram may only be available in the Internet, but the majority of its content involves life outside the Internet.

How would you go about taking advantage of social media’s offline potential?

It may seem a little old-fashioned, but a bit of physical advertising can go a long way. You need to be able to encourage people to join your social media experience, and this more often than not involves physical interaction with them. As a matter of fact if the encouragement begins with your employees and they are genuinely enjoying your social media experience then you do not even need to advertise – word of mouth will increase your business’ popularity straight away. This can eventually act as a two way street for your social media venture.

What do you mean by two way street?

In effect, the whole thing becomes a cycle. Through the use of physical encouragement and advertising, your employees and their friends and families (as well as those nearby your business location) might end up joining in on your social media bandwagon – this in turn might encourage online denizens from farther away to join, which will eventually lead to potential clients and customers walking right through your front doors. Your physical business encourages people to go online to your social media, and your social media encourages people online to avail of your physical business.

As one can plainly see, the advantages of offline social media are in many ways just as important as utilising social media online. We must never forget that while the Internet might hold most of the global community in the palm of its hand, it is important to establish a social media business empire that isn’t strictly online.

The best part of this is because of how consuming the digital side of things can be, most businesses are yet to tap into offline social media’s true potential. Strike while the iron is hot.

Benefits of Social Media for Small Businesses

Benefits of Social Media for Small Businesses

Small businesses today often find themselves overtaken by wave upon wave of digital trend and global phenomenon that it can be difficult to even get a simple foothold at times. The fickle desires of the general public from years back is nothing compared to the ever-shifting desire of the masses today – especially in the Internet. For a small business this can all seem rather intimidating, but there are plenty of ways to take advantage of the situation, with one of them being the use of social media.

With how quickly the community warmed up to social media in general over the years, it seems only natural that most businesses decide to integrate themselves with this digital phenomenon. After all, taking advantage of trends is crucial for a business – especially a small one – to survive in this world today.

What are the benefits and side effects of social media integration?

The main benefit of social media integration is that the business in question now has access to the entire community of that particular medium, but that isn’t all. The advantages of social media include:

  • The plummeting of marketing costs upon successful social media integration.
  • An easier overall customer service experience (for both business and customer) thanks to the medium.
  • Feedback that will allow potential customers to see what your business is really about.

The side effect is actually the exact same thing as social media’s main benefit. A small business may already have difficulty catering to the needs of their local community; what more in the global stage?

Is social media necessary?

While it is optional, integrating with social media is absolutely crucial if a business wants to make it in today’s high-stakes world. It gives your business the exposure it needs to thrive and hopefully survive, and it gives your small business a chance to step up its game.  Never underestimate the potential of social media.

How can a small business take effective advantage of social media?

The key words here are effort and subtlety. Liberal use of both is necessary if you are going to navigate these stormy waters. For example, a small business can take advantage of Instagram’s ability to truly expose budding businesses by advertising its labels on uploaded pictures. However, if you put the focus on the label itself, people will see it as outright promotion and could end up ignoring your company completely. You need to be subtle, making sure that the focus of the picture is on what is currently trending – this is what it means to post engaging content.

It can all be very overwhelming if you let it, but small businesses need to understand that social media integration is the way of the future. Don’t let your small business get lost at sea, take advantage of social media.

Summer 2011 in Brooklyn

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